Privacy Policy

General Information

  • Zottic Payments Private Limited (“ZotticPay”, “we”, “our” or “us”) recognizes the importance of protecting personal details and information and provides this Privacy Policy with respect to the access and use of as owned and operated by us and/or our affiliates and payment facilitation services including bill payment services provided by us (“Services”). The term Sites will also include all pages that are sub-domains or are associated or within each Site and all devices, applications, features, technologies, functionalities and other services that ZotticPay operates or offers through such Sites.

    For the purpose of this Privacy Policy, the user of Services may be merchants/sellers/billers, customers/buyers/consumers, or any other persons using Services or accessing Sites (“User”, “you” or “your”). The term "PERSONAL INFORMATION" means information that you provide to us which personally identifies you to be contacted or identified, such as your name, phone number, email address, and any other data that is tied to such information. Our practices and procedures in relation to the collection and use of Personal Information have been set-out below in order to ensure safe usage of the Website for you.

    By using our Services through the Sites, you signify your assent to this Privacy Policy and consent to the processing of your Personal Information. If you do not agree with this Privacy Policy do not, in any manner, use our Services or download, install and/or use the mobile application. This Privacy Policy will help you understand our policies and procedures regarding the collection, handling and use of any information, which directly or in combination with other information, is capable of identifying the User (“Personal Information”).

1. Information that we collect from you and your use of this site
  • When you visit you may be asked to provide certain information about yourself including your email id, date of birth, name, contact and financial details before you are able to proceed with using the ZotticPay system.

    1.1 Information you give us
    We receive and save any information you enter on our website or give us in any other way. You provide most such information when you make a payment, or set-up a recurring card payment or direct debit mandate, or communicate with us for any other reason. This information may include your email id, date of birth, name, contact and financial details.

    You can choose not to provide information, although it may be needed to make a payment.

    1.2 Automatic Information

    We automatically receive and save certain types of information whenever you interact with the our payment gateway website. We use the information to monitor web site traffic and to assist with the navigation and user experience of the web site.
    Information that we will automatically receive includes:

    Requested URL (Uniform Resource Locator)
    IP (Internet Protocol) address (this may or may not identify a specific computer)
    Domain name from which you access the internet
    Referring URL
    Software (browser/operating system) used to access the page
    Date and time pages were visited

    When you visit some pages on the site, your computer may be issued with a small file a “cookie”. A cookie is a piece of information in the form of a very small text file that is placed on an Internet user's hard drive. It is generated by the ZotticPay web server. The information the cookie contains is set by the server and it can be used by that server whenever the user visits the site. The server uses cookies to recognize your browser session if you visit multiple pages during your interaction with the ZotticPay.

    You can set your browser to refuse cookies or warn you before accepting them. However, the ZotticPay website will not function properly without accepting cookies.

2. How we use your information
  • 2.1 Fulfillment

    Personal data collected as part of the payment process will be held primarily to settle your order. This data will be retained by reputable third-party banking and distribution institutions who handle our customers card transactions and order fulfillment and may be used for any of the following purposes: accounting, billing and auditing, administrative and legal purposes, security and payment verification.

    2.2 Analysis

    We may also use and analyze the information we collect so that we can manage and improve the services on the website. Demographic and statistical information about user behavior may be collected and used to analyze the popularity and effectiveness of the web site. Any disclosure of this information will be in aggregate form and will not identify individual users.

3. How we handle the data submitted by you
  • 3.1 Data Protection Legislation

    Zottic Payment has notified its activities to the Office of the Information Commissioner as required under the Data Protection Act 1998 (the “Act”) and is listed in the Public Register of Data Controllers. Personal information will only be collected and/or processed by the University in accordance with the Act.

    3.2 Data Security

    Please protect sensitive data at all times throughout your online transaction. Make sure that nobody can see over your shoulder when typing in personal information and close your browser when you have finished. The University and its third party suppliers have used their reasonable endeavors to ensure that access to information provided and the payments you make whilst using this site are secure. We work to protect the security of your information during transmission. The site is secured using a SSL Web Server Certificate to offer you secure communications by automatically encrypting all data when it is entered.

    The ZotticPay system will require you to enter your credit/ debit card details. The ZotticPay will always have a web address (URL) that starts with

    3.3 Disclosure of your information

    Except as set out in this policy or as required by law, your personal data will not be provided to any third party without your prior written consent
    The information you provide to us will be held on our computers in the ZotticPay System. It may be accessed by or given to third parties some of whom may be located outside the Asian Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information and may provide support services to the ZotticPay or on the ZotticPay’s behalf.
    We employ other companies and individuals to perform functions on our behalf and in turn they may also use third parties for these functions. Examples include processing credit card payments and hosting the web site (“Contracted Agencies”). The Contracted Agencies have access to personal information needed to perform their functions, but may not use it for other purposes.
    Personal information provided by you may occasionally be shared with other organizations for the prevention of fraud. Should you fail to honor a payment to the ZotticPay, the ZotticPay may disclose sufficient personal data to a third party to enable it to pursue and recover the debt from you. Third parties may include solicitors, agents appointed by the ZotticPay (for example, debt recovery and tracing agents) and the Courts.

    3.4 One Time Password ("OTP")

    OTP is a one-time password which is provided by your issuing bank in order to carry out the second factor authentication of your debit/credit card. If you opt for our ‘one tap’ feature, you understand that we will be able to retrieve your OTP from the message received on your mobile and populate and submit the OTP on the issuer’s page for second factor authentication of your debit/credit card.

4. Links to external websites
  • This website may contain links to other websites that are outside the Zotticpay’s control and are not covered by this privacy policy. The privacy policies of these other sites may differ from this one.

5. How to contact us
  • Should the information we hold about you be incorrect, you can change and update your personal information and you can have your information corrected by contacting us.

    Where requested, we will provide you with a readable copy of the personal data that we keep about you, by contacting us at the address below. We may require proof of your identity before supplying you with this information to ensure confidentiality.

    We allow you to challenge the data we hold about you and where appropriate you may have the data erased, rectified, amended or completed. For complaints or queries about the privacy policy or data protection queries generally please contact:

    ZotticPay Support
    Zottic Payments Private Limited
    205, 2nd Floor, Pal Tower,
    Shikkanderpur Market,
    Gurgaon, HR, 122001

Updated on: 01/05/2018